Last updated: March 21, 2025

This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our Service. It also informs you about your privacy rights and how the law protects you.

By using the Service, you agree to the collection and use of information as outlined in this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have specific meanings as defined below. These definitions apply regardless of whether the terms appear in singular or plural form.

Definitions

• Account: A unique account created for you to access our Service or certain parts of it.
• Affiliate: Any entity that controls, is controlled by, or is under common control with us, where “control” means ownership of 50% or more of voting shares or other ownership interests.
• Company (“We,” “Us,” “Our”): Refers to Dental Quest Lowell, located at www.dentalquestlowell.com, email info@dentalquestlowell.com.
• Cookies: Small files placed on your device by a website, storing details of your browsing history.
• Country: Refers to the United States.
• Device: Any device capable of accessing the Service, such as a computer, mobile phone, or tablet.
• Personal Data: Information relating to an identified or identifiable individual.
• Service: Refers to the website www.dentalquestlowell.com.
• Service Provider: Any natural or legal entity that processes data on behalf of the Company.
• Usage Data: Data collected automatically through the use of our Service, such as IP address, browser type, pages visited, and time spent on the Service.
• You: The individual accessing or using the Service, or a legal entity on whose behalf the Service is being accessed.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When using our Service, we may request personally identifiable information to contact or identify you, such as:

• Email address
• First and last name
• Phone number
• Usage Data

Usage Data

Usage Data is collected automatically and may include details like your device’s IP address, browser type, browser version, pages visited, time and date of your visit, time spent on pages, and other diagnostic data.

If you access the Service through a mobile device, additional information such as device type, unique device ID, IP address, operating system, and browser type may be collected.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor and analyze activity on our Service and enhance user experience. These include:

• Session Cookies: Temporary cookies deleted once you close your browser.
• Persistent Cookies: Remain on your device until deleted.
• Web Beacons: Small electronic files used for tracking and analytics.

You can manage your cookie preferences through your browser settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service
• To manage your Account
• To perform contractual obligations
• To contact you regarding updates or support
• To provide marketing and promotional materials (unless you opt out)
• To manage inquiries and customer support requests
• For business transfers (mergers, acquisitions, etc.)
• For security and fraud prevention

Sharing Your Personal Data

We may share your Personal Data in the following situations:

• With Service Providers to analyze usage and improve our Service.
• For business transfers in case of mergers, acquisitions, or asset sales.
• With Affiliates under strict compliance with this Privacy Policy.
• With business partners to provide relevant products or services.
• With other users if you interact in public areas of our Service.
• With your consent for any other specific purpose.

Retention of Your Personal Data

We retain your Personal Data as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our policies.

Usage Data is retained for internal analysis and security improvements unless a longer retention period is required by law.

Transfer of Your Personal Data

Your data may be processed at the Company’s operational locations or in other jurisdictions where involved parties are located. We take necessary measures to ensure data security in compliance with this Privacy Policy.

Deleting Your Personal Data

You have the right to request deletion of your Personal Data. You may:

• Update, amend, or delete information via your account settings (if applicable).
• Contact us at info@dentalquestlowell.com to request data deletion.

However, certain information may be retained as required by law or for legitimate business purposes.

Disclosure of Your Personal Data

Business Transactions

If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will notify you before such changes occur.

Law Enforcement

We may disclose your Personal Data if required by law or in response to valid legal requests by public authorities.

Other Legal Requirements

We may disclose your Personal Data if we believe in good faith that such action is necessary to:

• Comply with legal obligations.
• Protect and defend our rights or property.
• Investigate possible wrongdoing.
• Ensure the personal safety of users or the public.
• Prevent fraud.

Security of Your Personal Data

We implement reasonable security measures to protect your Personal Data. However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated “Last Updated” date. We encourage you to review this policy regularly.

Contact Us

For any questions or concerns about this Privacy Policy, contact us at: Email: info@dentalquestlowell.com Website: www.dentalquestlowell.com